How Should You Communicate When Someone In Your Firm Tests Positive For Coronavirus (COVID-19)

How To Communicate When Someone In Your Firm Tests Positive For Coronavirus (COVID-19)

Nancy Myrland Coronavirus Communications Center, Crisis Management, Management Leave a Comment

Someone in your firm, or someone who has visited your firm, has tested positive for the Coronavirus, COVID-19.
Now what?
Even if you don’t have anyone infected yet, you might. The virus seems to be spreading geographically a bit quicker than many expected. We will probably discover a sharp rise in the number infected once the testing kits are available and easily …

Crisis Communication & Social Media: Even When It’s Not Your Crisis, It Could Be

Nancy Myrland All Posts, Crisis Management, Marketing Strategy, Social Media 2 Comments

Times of tragedy seem to bring about the best, the worst and the oddest behavior.
The past few years have brought us some of the most powerful communication tools of our times. We thought we had mass communication down pat until social media came on the scene. We were humming along, very carefully plotting out messages that we would then place …