PUBLIC SPEAKERS, TAKE NOTE…I DID!

Nancy Myrland All Posts 13 Comments

Do you give presentations as a part of your business? Do you want to give presentations as a part of your business? If you answered yes to either of these questions, one of these thoughts has probably come to mind: I love to speak. I hate to speak. I want to love to speak. I want to learn how to …

SHOULD SOCIAL MEDIA BE IN THE HANDS OF INTERNS?

Nancy Myrland All Posts, Social Media 25 Comments

Over on Facebook, Kyle Lacy, Principal at MindFrame, shared a link to a post about interns being given the responsibility of posting on Social Media on behalf of an organization.  It was written by Joanna Krotz, who writes about small business marketing and management issues.  It is is interestingly titled… The Runaway Brand: Who’s Tweeting For You? As a good marketer does, along …

2 Truths About Social Media – Part Two

Nancy Myrland All Posts, Networking, Social Media 10 Comments

The last time you and I met, we talked about Part One of 2 Truths About Social Media. If you haven’t read it, I invite you to do so. Of course, there are more than 2 important points about social media, but we’ll deal with 2 of the most important in this series. Here are the 2 Truths: Social media must …

IS YOUR MARKETING MUSCLE FIT?

Nancy Myrland Marketing Strategy 1 Comment

Follow @NancyMyrland Stick with me.  This makes sense.  I promise! First, let’s look at what happens when we decide to get fit. If we are serious: We decide fad diets, and yo-yo, up-and-down behavior aren’t getting us anywhere.  In fact, they might be making us unfit. We might decide there’s something that just ISN’T happening, but we know it needs …

FIRM LEADERSHIP: PLANNING & BUDGETING

Nancy Myrland All Posts, Marketing Strategy 4 Comments

In yesterday’s blog post, I implored you to stop sending your marketers on a wild goose chase to find out what percent of revenue other firms are spending on their marketing and business development budgets. If you haven’t read it yet, I invite you to please take a moment to…it won’t take long. Go ahead, I’ll be here when you …

Please Don’t Tape My Mouth Shut

Nancy Myrland All Posts, Client Service and Retention, Social Media 34 Comments

Lately I’ve run into a few blogs and Facebook Pages that don’t allow visitors to comment. This isn’t typically an accident as it can only be done by deliberately going into one’s settings and choosing this feature. From a marketing, customer service, leadership, product and service development, and human perspective, I don’t think this is a wise business decision. Why? …

WAIT BEFORE YOU MAKE THAT CALL

Nancy Myrland All Posts, Business Development/Sales, Career Development & Education, Client Service and Retention, Training in Client Service and Business Development/Sal 2 Comments

Someone from a well-known service provider left a voicemail message for me yesterday afternoon, telling me I had signed up for their webinar, and was not able to make it, so he was… “…calling to follow up to see what your interest was as far as social media……” To encourage discussion, I posted a comment about this on Twitter, LinkedIn and …

TWITTER BASICS – DON’T EVER FEEL DUMB!

Nancy Myrland All Posts, Social Media 1 Comment

I’m a member of a group on LinkedIn called Social Media Marketing. In that group, someone started a discussion by asking a very basic Twitter question, and even stating he felt dumb to ask such a question. I wrote an answer to him, and thought I might as well share it with you too! Important Note: Please keep in mind …