Do You Spend As Much Time On Your Clients As You Do On Your New Logo or Website?

Nancy Myrland All Posts, Branding, Client Service and Retention Leave a Comment

Sometimes we spend an enormous amount of time working on new logos, websites, and letterhead.
We fret over:

Whose name should go first on the letterhead?
Which shade of blue is right?
Should we use an ampersand or the word and?
What are the right graphics for every page of our website?
Should we build microsites?
Should we have video on our homepage?
How about videos on our …