Below you'll find a list of all posts that have been categorized as “Crisis Management”
There has been an amazing increase in the amount and types of Coronavirus content being created by lawyers and law firms, as well as the rest of the world. There has also been an increase in the number of people who will freely tell the world you are doing it wrong. In this unprecedented time we are living in, many …
What should you do if someone in your firm comes to you seeking approval to provide volunteer assistance in the community during this COVID-19 outbreak? Even if you haven’t received any requests, I am going to share an idea for you to implement in your firm that might also turn into a morale builder. Is It Time To Volunteer Outside …
CORONAVIRUS COMMUNICATIONS CENTERWelcome to the Coronavirus Communications Center. Please stop back often as this page will update when new resources are published. If there are any topics that would be helpful to you and your firm, feel free to let me know.BLOG POSTSPODCASTS Nancy Myrland is a Marketing, Business Development, Content, Social & Digital Media Speaker, Trainer & Advisor, helping …
What you post on social media is public. Even when you set your post to private, there is no guarantee of privacy (hello screenshots). A question came up today that revolved around how to communicate caution to attorneys and staff about how they use social media during this time. There Is No Blueprint. Let’s Design One. I get it. Emotions and …
Someone in your firm, or someone who has visited your firm, has tested positive for the Coronavirus, COVID-19. Now what? Even if you don’t have anyone infected yet, you might. The virus seems to be spreading geographically a bit quicker than many expected. We will probably discover a sharp rise in the number infected once the testing kits are available …
As the COVID-19 Virus begins to impact law firms and the legal profession, you might be wondering what to do next. Lawyers From Two New York Law Firms Have Tested Positive For COVID-19 As of Sunday night, March 8, there have been reports of lawyers at two firms who have tested positive for the Coronavirus, COVID-19. First, Lawrence Garbuz, partner …
Welcome! This is the page where I will post Alexa Flash Briefings with interviews and updates I create during the 2019 Legal Marketing Association Annual Conference, affectionately referred to by its hashtag, #LMA19. I couldn’t wait, so the first one is already posted below in the pretty purple audio player with the green button. You can’t miss it! I’ll Add …
You have to think twice. No, you have to think more than twice. You have to think before, during and after a crisis to make sure your response is calm, measured, sympathetic, accurate, and correct. Unless you’ve been stranded on a remote island for a few weeks, you are well aware of the incident on United Airlines that resulted in …
Times of tragedy seem to bring about the best, the worst and the oddest behavior. The past few years have brought us some of the most powerful communication tools of our times. We thought we had mass communication down pat until social media came on the scene. We were humming along, very carefully plotting out messages that we would then …
Your phone rings, and a voice loudly tells you: “Hello, this is your social media wakeup call. Get up, and don’t ever sleep through that alarm again. Do you hear me?!” An almost unbelievable situation unfolded on the Internet today. I began seeing Tweets, Facebook updates, comments, blog posts and private messages alerting the entire world to the fact that Kenneth …