Should Employees Volunteer During The Coronovirus (COVID-19) Crisis?

Nancy Myrland Coronavirus Communications Center, Crisis Management, Management Leave a Comment

What should you do if someone in your firm comes to you seeking approval to provide volunteer assistance in the community during this COVID-19 outbreak?
Even if you haven’t received any requests, I am going to share an idea for you to implement in your firm that might also turn into a morale builder.
Is It Time To Volunteer Outside The Box?
With …

Coronavirus Communications Center for Law Firms with Nancy Myrland

Nancy Myrland Coronavirus Communications Center, Crisis Management, Law Firms, Legal Marketing Leave a Comment

CORONAVIRUS COMMUNICATIONS CENTERWelcome to the Coronavirus Communications Center. Please stop back often as this page will update when new resources are published. If there are any topics that would be helpful to you and your firm, feel free to let me know.

Nancy Myrland is a Marketing, Business Development, Content, Social & Digital Media Speaker, Trainer & Advisor, helping lawyers and …

Coronavirus How Should Attorneys Use Social Media During This COVID-19 Crisis?

Coronavirus (COVID-19) Communication: How Should Attorneys and Staff Use Social Media During This Crisis?

Nancy Myrland Coronavirus Communications Center, Crisis Management, Social Media Leave a Comment

What you post on social media is public. Even when you set your post to private, there is no guarantee of privacy (hello screenshots).
A question came up today that revolved around how to communicate caution to attorneys and staff about how they use social media during this time.
There Is No Blueprint. Let’s Design One.
I get it. Emotions and reactions are, understandably, …

How Should You Communicate When Someone In Your Firm Tests Positive For Coronavirus (COVID-19)

How To Communicate When Someone In Your Firm Tests Positive For Coronavirus (COVID-19)

Nancy Myrland Coronavirus Communications Center, Crisis Management, Management Leave a Comment

Someone in your firm, or someone who has visited your firm, has tested positive for the Coronavirus, COVID-19.
Now what?
Even if you don’t have anyone infected yet, you might. The virus seems to be spreading geographically a bit quicker than many expected. We will probably discover a sharp rise in the number infected once the testing kits are available and easily …

Coronavirus COVID-19 and Law Firms

How Will The Coronavirus (COVID-19) Impact Your Law Firm?

Nancy Myrland Coronavirus Communications Center, Crisis Management, Law Firms Leave a Comment

As the COVID-19 Virus begins to impact law firms and the legal profession, you might be wondering what to do next.
Lawyers From Two New York Law Firms Have Tested Positive For COVID-19
As of Sunday night, March 8, there have been reports of lawyers at two firms who have tested positive for the Coronavirus, COVID-19.
First, Lawrence Garbuz, partner with Lewis and …

#LMA19 – My LMA Annual Conference Recordings and Interviews

Nancy Myrland #LMA19, All Posts, Crisis Management, Podcasts & Recordings Leave a Comment

Welcome!
This is the page where I will post Alexa Flash Briefings with interviews and updates I create during the 2019 Legal Marketing Association Annual Conference, affectionately referred to by its hashtag, #LMA19. I couldn’t wait, so the first one is already posted below in the pretty purple audio player with the green button. You can’t miss it!
I’ll Add New Updates …

United Airlines: Principle Over People & Profits…Was It Worth It?

Nancy Myrland All Posts, Business of Law, Crisis Management, Social Media 1 Comment

You have to think twice. No, you have to think more than twice. You have to think before, during and after a crisis to make sure your response is calm, measured, sympathetic, accurate, and correct.
Unless you’ve been stranded on a remote island for a few weeks, you are well aware of the incident on United Airlines that resulted in a …

Crisis Communication & Social Media: Even When It’s Not Your Crisis, It Could Be

Nancy Myrland All Posts, Crisis Management, Marketing Strategy, Social Media 2 Comments

Times of tragedy seem to bring about the best, the worst and the oddest behavior.
The past few years have brought us some of the most powerful communication tools of our times. We thought we had mass communication down pat until social media came on the scene. We were humming along, very carefully plotting out messages that we would then place …

Kenneth Cole & Every CEO: This Is Your Social Media Wakeup Call

Nancy Myrland All Posts, Crisis Management, Social Media 51 Comments

Your phone rings, and a voice loudly tells you:
“Hello, this is your social media wakeup call.  Get up, and don’t ever sleep through that alarm again. Do you hear me?!”
An almost unbelievable situation unfolded on the Internet today.
I began seeing Tweets, Facebook updates, comments, blog posts and private messages alerting the entire world to the fact that Kenneth Cole, a major …