We Must Never Lose Sight Of One Thing. It All Began With A Mouse. #LMA11

Nancy Myrland All Posts, Client Service and Retention, LMA, LMA11 Conference, Training in Client Service and Business Development/Sal 19 Comments

I just returned from a wonderful LMA, or Legal Marketing Association, annual conference, followed by vacation with my husband at Disney World.
I had a fantastic time at both, meeting and seeing new and old friends, learning, laughing, connecting, meeting, celebrating and having fun playing in one of the world’s largest playgrounds.
This was LMA’s 25th annual conference, and it showed. Attendance was …

THE WORLD IS CLOSE

Nancy Myrland All Posts, Social Media 8 Comments


This is an amazing time in which we are living.
I’m sure others thought that decades ago when Henry Ford invented the automobile.
I’m sure they thought that when they heard about the first TV.  Prior to that point, their connection to the world of news and information was primarily through a box plugged in to the wall, which they sat around …

CLIENTS: WHAT BUTTON ARE THEY WEARING?

Nancy Myrland All Posts, Client Service and Retention 0 Comments

My husband and I are on vacation this week, making our way through Disney World.  Yes, just the two of us.  You might be wondering why I’m working during vacation, but sometimes inspiration is found in very interesting places and needs to be committed to memory. 
 Disney has perfected the art of recognizing guests who are celebrating.  It happens to be my …