CLIENTS: WHAT BUTTON ARE THEY WEARING?

Nancy Myrland All Posts, Client Service and Retention Leave a Comment

My husband and I are on vacation this week, making our way through Disney World.  Yes, just the two of us.  You might be wondering why I’m working during vacation, but sometimes inspiration is found in very interesting places and needs to be committed to memory. 
 Disney has perfected the art of recognizing guests who are celebrating.  It happens to be my …