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	<title>Myrland Marketing Minutes &#187; Client Satisfaction Interviews</title>
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	<description>Strategic Social Media: Making Social Media Make Sense</description>
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		<title>THERE WILL ALWAYS BE A REASON</title>
		<link>http://www.myrlandmarketing.com/2010/07/there-will-always-be-a-reason/</link>
		<comments>http://www.myrlandmarketing.com/2010/07/there-will-always-be-a-reason/#comments</comments>
		<pubDate>Tue, 06 Jul 2010 02:13:34 +0000</pubDate>
		<dc:creator>Nancy Myrland</dc:creator>
				<category><![CDATA[Client Interviews]]></category>
		<category><![CDATA[Client Satisfaction Interviews]]></category>
		<category><![CDATA[Client Service and Retention]]></category>
		<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[Referral Recognition]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Blog]]></category>
		<category><![CDATA[Business Development]]></category>
		<category><![CDATA[Clients]]></category>
		<category><![CDATA[Law Firm Consulting]]></category>
		<category><![CDATA[Law Firm Marketing]]></category>
		<category><![CDATA[Legal Social Media Consulting]]></category>
		<category><![CDATA[Marketing Plan]]></category>
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		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://www.myrlandmarketing.com/?p=549</guid>
		<description><![CDATA[There will always be reasons NOT to start something.  Can you relate to any of these?

I will not invest in the time it takes to write a Strategic Marketing Plan to guide my business and my actions toward success because I don&#8217;t know where to start.
I will not take the time to start a blog [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>BACK TO BASICS IN A DOWN ECONOMY</title>
		<link>http://www.myrlandmarketing.com/2009/04/back-to-basics-in-a-down-economy-2/</link>
		<comments>http://www.myrlandmarketing.com/2009/04/back-to-basics-in-a-down-economy-2/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 13:17:37 +0000</pubDate>
		<dc:creator>Nancy Myrland</dc:creator>
				<category><![CDATA[Business Development/Sales]]></category>
		<category><![CDATA[Client Satisfaction Interviews]]></category>
		<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[I had the distinct pleasure of attending the 23rd Annual LMA, Legal Marketing Association, conference last Tuesday through Saturday.  To say the least, those who were able to attend this year were focused, passionate and engaged.  I loved being around that much energy and dedication because I feed off of it, and find I am [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>YOUR CLIENT KNOWS MORE ABOUT YOU THAN YOU DO</title>
		<link>http://www.myrlandmarketing.com/2008/03/conducting-client-satisfaction-interviews/</link>
		<comments>http://www.myrlandmarketing.com/2008/03/conducting-client-satisfaction-interviews/#comments</comments>
		<pubDate>Wed, 19 Mar 2008 01:53:11 +0000</pubDate>
		<dc:creator>Nancy Myrland</dc:creator>
				<category><![CDATA[Client Satisfaction Interviews]]></category>

		<guid isPermaLink="false">http://myrlandmarketing.com/2008/03/19/conducting-client-satisfaction-interviews/</guid>
		<description><![CDATA[There&#8217;s been a lot of discussion lately about the importance of conducting client satisfaction interviews.  Their importance can and should not be underestimated. 
Last week, I attended a 4-day marketing conference in L.A., during which I listened to Steve Rodgers, head of Litigation at Intel.  He was part of a panel on client teams and client [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>IT ALL COMES DOWN TO TRUST</title>
		<link>http://www.myrlandmarketing.com/2008/03/it-all-comes-down-to-trust/</link>
		<comments>http://www.myrlandmarketing.com/2008/03/it-all-comes-down-to-trust/#comments</comments>
		<pubDate>Tue, 18 Mar 2008 23:42:06 +0000</pubDate>
		<dc:creator>Nancy Myrland</dc:creator>
				<category><![CDATA[Client Satisfaction Interviews]]></category>
		<category><![CDATA[Client Service and Retention]]></category>
		<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Thursday was another great day at the LMA Conference in Los Angeles.  Even though I was 3 hours off on my internal clock, and it is the middle of the night, I have a few thoughts to share with you that I think you and your firm might find useful.  They have to do with your clients and what [...]]]></description>
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