Lawyers: Content Marketing Is Your Digital Handshake

by Nancy Myrland on June 18, 2013

 

 

Lawyers: Content Marketing Lets You Shake The Digital Hands of Your Potential Clients

Remember the old days when advertising used to be the only way you could be certain your message was being communicated properly? I helped buy tens of thousands of dollars of TV, radio and billboards every year, and sometimes every month, when I was with Time Warner because it made the phones ring.

You could write press releases, but you couldn’t always count on the journalist or reporter delivering the information just as you wrote it, or giving you the credit you deserve. We worked with PR counsel while at Baker & Daniels to try to get on the radar of those who wrote about what law firms and their clients do. We even had someone in-house who was dedicated to community and public relations. As we were told by reporters more than once, it’s not their job to promote our law firm. It’s their job to report the news.

NEVER BEFORE

We still have the marketing tools above at our disposal, and sometimes they even do a pretty good job for us, depending on what we expect of them, but we still aren’t sure our messages are getting across to our target audiences, our clients, potential clients, referral sources and media the way WE want them to.

Never before have we had the tools we have today to send our messages…

  • The way we want to send them
  • When we want to send them
  • When our target audiences might need them
  • As creatively as we would like to send them
  • In as many formats as we want to send them, and
  • When situations occur that call for them to be sent

In a perfect world, we would be able to meet everyone we are interested in doing business with face-to-face, look them in the eye, shake their hands genuinely, and talk to them about…

  • Their business
  • The state of their industry
  • What is threatening their business
  • What is causing their business to grow
  • What opportunities lie ahead for them, and
  • What they need to be cautious about to survive in this competitive, and sometimes dangerous, world

Unfortunately, that is not always possible, or even efficient if our target audience is…

  • Hard to get a hold of
  • Across the country or world
  • Not yet open to taking a phone call or meeting from us
  • Is overwhelmed with work demands
  • Or has no idea we even exist

WHAT IS CONTENT MARKETING?

It’s not a magic term. It is what it sounds like. I’ll make this simple, and get right to the point.

Content is the words and messages you deliver.

Content Marketing is the use, or marketing, of those words to reach other people.

Content Marketing is the act of placing digital breadcrumbs in the paths of your target audiences so they will, at some point, be able to find you.

Content Marketing is your way of doing what we discussed above. It is shaking the digital hand of your current and potential clients, journalists, reporters and referral sources.

Content Marketing allows you to talk to these target audiences about…

  • Their business
  • The state of their industry
  • What is threatening their business
  • What is causing their business to grow
  • What opportunities lie ahead for them, and
  • What they need to be cautious about to survive in this competitive, and sometimes dangerous, world

Does that sound familiar? It should. Those are the things we discussed above that all of us would like to do if we had the time, dollars, connections and resources needed to do so.

It’s time to make sure you’re creating the content, the digital breadcrumbs and messages needed to let clients know who you are.

Create a plan to virtually…

  • Shake their hands.
  • Look them in the eyes.
  • Find out what’s going on in their businesses.
  • Discover what’s on the horizon that will impact their bottom line.

Then, I want you to go about communicating with those people about all of these things in a very deliberate, efficient, planned way that will enable you to match their needs to what you know that might be helpful to them.

Oh, and don’t forget to allow your personality to come across when you’re marketing your content.  It is still all about creating relationships, and it always will be.

(Photo credit: SalFalko)

Print Friendly

{ 0 comments }

 

Without Building Relationships, This Is All A Waste.

June 11, 2013

BUILD RELATIONSHIPS, NOT THINGS.

As part of a discussion taking place in a private Facebook group I’m in for members of a course taught by Carrie Wilkerson and Paul Evans, a co-member expressed [...]

Print Friendly
Read the full article →

Lawyers: Are LinkedIn Skills Endorsements & Recommendations Unethical?

June 7, 2013

This past Monday, I had the pleasure of being the passenger on an 11-hour drive back to Indianapolis from our vacation to Virginia and South Carolina. When I could get a signal [Sprint, you really need to up your game in the South], I caught up on some reading.
One click led to another, and I [...]

Print Friendly
Read the full article →

Lawyers & Law Firms, Are You Paying Attention To Your Brand?

May 22, 2013

SUSPEND YOUR SKEPTICISM
Put your skepticism on the shelf for just a few minutes, okay?
I know some of you think you don’t need a brand. You might be thinking:

Brands are just for cows.
Brands are for the consumer products’ companies, or for larger law firms, but not for yours.
“Branding” is what got Brobeck in financial trouble, thus [...]

Print Friendly
Read the full article →

Lawyers: The World Has Changed, So Have Your Buyers

May 16, 2013

Professor David B. Wilkins, Professor of Law at the Harvard Law School, gave the opening keynote at the recent Legal Marketing Association, or LMA, International Conference, reminding us there are structural changes going on in law firms and the world that should be causing all of us to sit up and pay attention.
He is [...]

Print Friendly
Read the full article →

In-House Counsel Use of Social Media Survey: An Interview With Greentarget’s John Corey

April 18, 2013

The long-anticipated 2013 In-House Counsel Use of Social Media Survey conducted by Inside Counsel, Greentarget and Zeughauser Group was released today.
Relative to other forms of media and communication in law firms, Social Media use is still in its infancy, so legal business and marketing strategists, law firms, lawyers and legal marketers study information like this [...]

Print Friendly
Read the full article →

Summarized: The 2013 In-House Counsel New Media Engagement Survey

April 18, 2013

Those of us who care about all forms of marketing, networking and communication for lawyers anticipate surveys that study the use of Social Media, as well as all marketing tools, when it comes to lawyers’ clients.
They can help us wade through the possibilities that lie in front of us in terms of marketing strategy.
Today, the [...]

Print Friendly
Read the full article →

The #LMA13 Twitter Feed

April 12, 2013

Tweets about “#lma13″
!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?’http’:'https’;if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+”://platform.twitter.com/widgets.js”;fjs.parentNode.insertBefore(js,fjs);}}(document,”script”,”twitter-wjs”);

Print Friendly
Read the full article →

Social Media: LinkedIn Is FINALLY Jumping On The Mentions Bandwagon

April 5, 2013

I know LinkedIn has been avoiding getting all Facebookified, and didn’t want their mostly business-minded site to get all Twitterized, and certainly not all Google Plussy, but this is looooong overdue.
Beginning today, LinkedIn will begin rolling out the ability to “mention” other users in our updates. Hallelujah!
Some might find this obnoxious, and don’t look forward [...]

Print Friendly
Read the full article →

Keep In Mind: What Goes On In Vegas Ends Up In Social Media! #LMA13

April 4, 2013

On behalf of my 4 wonderful Co-Leaders of the LMA, Legal Marketing Association, Social Media SIG, I have gathered a few of our thoughts about using Social Media at the #LMA13 conference, or any conference.
We know our members are very smart, social media-savvy professionals, but we thought we’d send along a few reminders just in [...]

Print Friendly
Read the full article →

Networking: Would You Rather Have A Root Canal? #LMA13

April 3, 2013

Because I’m getting ready to attend the LMA, Legal Marketing Association, Annual Conference next week, and presenting at the ALA, Association of Legal Administrators, conference the week after, I decided to share a few thoughts for those who would rather have a root canal, or maybe even 10 of them, instead of the pain of [...]

Print Friendly
Read the full article →

How Is Your Social Echo?

April 2, 2013

Because I know you’ve been sitting around, waiting for yet another industry term to become familiar with, I thought I’d introduce you to one you might not have heard yet.
Social Echo
PR Newswire coined the term “Social Echo” to describe
“the powerful reverberation around brands that occurs through [the millions of] conversations in the social networks and [...]

Print Friendly
Read the full article →

WAIT FOR IT…WAIT FOR IT…OKAY, NOW!

April 1, 2013

(In honor of the official start of baseball season in this household [Cubs, yes, sigh], I had to pay homage to the sport by using this photo. I couldn’t find a Cub without paying for him, and John Myrland reminded me that some people pay too much for some baseball players, so I’ll leave that [...]

Print Friendly
Read the full article →

#LMA13: It’s Almost Time

March 28, 2013

It’s almost time.
There’s excitement, anticipation, nervousness and optimism in the air. You know what I’m talking about.
Friends old and new are about to gather in Las Vegas for the 2013 LMA International Annual Conference. Our Board of Directors, which I’m proud to be a part of, will be meeting for 2 days while 5 [...]

Print Friendly
Read the full article →

IN MARKETING & BUSINESS DEVELOPMENT, IT ALL COUNTS

March 28, 2013

A version of this post was originally published in the Legal Marketing Association’s (LMA) Midwest Chapter publication, In The Loop.
We’re nearing the end of Q1, and about this time we are all beginning to think one of three things:

We wrote our marketing and business development plans, but we’ve been too busy to concentrate on them. {{sigh}}
Yet another [...]

Print Friendly
Read the full article →

SOCIAL MEDIA: AREN’T THESE CHARACTERISTICS YOUR GIFT TO OTHERS?

March 27, 2013

Yesterday, one of my legal marketing colleagues, Kevin O’Keefe, owner of LexBlog, wrote about Sree Sreenivasan, pronounced ”sree sree-knee-VAH-sun,” a Professor at Columbia University, who is also the school’s first Chief Digital Officer.
Sree conducted a three-hour live (yes, live, I know…gasp!) advanced workshop for journalists, bloggers and media professionals in Seattle last week. Kevin and several [...]

Print Friendly
Read the full article →

SOCIAL MEDIA: IF YOU’RE LOOKING FOR A QUICK FIX, MOVE ALONG

March 26, 2013

Who among us wouldn’t love to find a marketing tool that would cause our phone to ring with…

Lots of clients
The right clients in the areas we serve
Those who know how to pay their bills
Those who LOVE us, I mean REALLY love us
Media who want to write about all the wonderful things we do
People who want [...]

Print Friendly
Read the full article →

LEGAL ADVERTISING RULES: HOW ABOUT THAT FLORIDA BAR?!

February 19, 2013

The Florida Bar Association continues to encroach on lawyers’ digital real estate.
The Florida Supreme Court just released new advertising rules for Florida lawyers, as well as those who practice law in the State of Florida.
The advertising rules were revisited in an attempt to make them easier to understand, and to clarify what some of [...]

Print Friendly
Read the full article →

SOCIAL MEDIA: HOW’S YOUR DANCE COMING ALONG?

February 18, 2013

My online friend, Bill Dorman, published a post today asking what we would change if we could turn back the clock to start in this world of Social Media today.
He writes often about the big kids of Social Media, those who are perceived to be important, the ones who are always tapped to speak at [...]

Print Friendly
Read the full article →

SOCIAL MEDIA: HOW VISUAL IS YOUR FIRM?

January 18, 2013

THE NUMBERS ARE TELLING
Regardless of which Marketing and Social Networking sites we use, we can learn something from the following numbers.

Instagram has 90 million monthly active users
40 million photos are uploaded per day
8500 likes per second
1000 comments per second

Instagram launched in October, 2010, and had 14 million users one year later.  They now have 90 [...]

Print Friendly
Read the full article →

ARE MARKETING CLIFFS AS DANGEROUS AS FISCAL CLIFFS?

January 9, 2013

A Little History
We are all aware of the term “fiscal cliff” these days because of the tax and spend cuts and increases that have loomed large over Washington, DC, and the rest of the United States the past several months.
I won’t bore you by rehashing all of the details because you can find 717 million [...]

Print Friendly
Read the full article →

CRISIS COMMUNICATION & SOCIAL MEDIA: EVEN WHEN IT’S NOT YOUR CRISIS, IT COULD BE

December 20, 2012

Times of tragedy seem to bring about the best, the worst and the oddest behavior.
The past few years have brought us some of the most powerful communication tools of our times. We thought we had mass communication down pat until Social Media came on the scene. We were humming along, very carefully plotting out messages [...]

Print Friendly
Read the full article →

SOCIAL MEDIA: EXPLORATION IS A NECESSITY

December 11, 2012

I’m in the midst of researching and gathering posts that deal with predictions for 2013 in all areas of marketing and communication. As you might guess, the ones that are written about the most have to do with digital and social media.
I’ll curate and publish this ever-growing list of predictions for you in the days [...]

Print Friendly
Read the full article →

MYRLAND MARKETING MOMENT: LINKEDIN SKILLS’ ENDORSEMENTS…SHOULD YOU RECIPROCATE?

December 5, 2012

Myrland Marketing Moments are short, direct, to-the-point Marketing words of advice that only take a “Moment” to read.
For more on LinkedIn Skills’ Endorsements, you might find these two posts informative:
LinkedIn Skills’ Endorsements: What’s Going On? and
LinkedIn Skills’ Endorsements – Part 2: Take Control of Your Skills

Print Friendly
Read the full article →

I LIKE THE NOISE OF DEMOCRACY

November 5, 2012

 
 
The hearts, souls, ears, constitution and minds of many must be tired this election season.
The campaigns and rhetoric have been many things, including:

Long
Arduous
Combative
Informative
Offensive
Defensive
Ugly
Attractive
Admirable
Intellectual
Mind-numbing
Embarrassing
Enlightening
…and so much more, often depending on which side of the aisle one sits, if not directly on the uncomfortable spires of the fence in the middle

James Buchanan, 15th President of the United [...]

Print Friendly
Read the full article →

TWITTER CHANGES: YOU FAVORITE ME…NO, YOU LIKE ME!

October 24, 2012

 
It looks like our favorite…
real-time
micro-blogging
conversational
breaking news
140-character message
hashtagging
event-tracking
Social Networking site
 
…Twitter, might be in the midst of making a little change to your Favorite button.
I wrote about a few other changes Twitter recently made that really irritated some people, but this latest one is pretty minor in my book.
As you know, when you want to archive a [...]

Print Friendly
Read the full article →

LINKEDIN SKILLS’ ENDORSEMENTS PART 2: TAKE CONTROL OF YOUR SKILLS

October 19, 2012

THERE’S SOME CONCERN OUT THERE
After writing my 1st post about LinkedIn’s New Skills’ Endorsements, a frustrated connection in one of my LinkedIn groups asked why skills that have nothing to do with her skills are being added and endorsed by her connections.
She felt these skills were at odds with her expertise, and wanted to [...]

Print Friendly
Read the full article →

LINKEDIN SKILLS ENDORSEMENTS: WHAT’S GOING ON?

October 3, 2012

LINKEDIN HAS BEEN VERY BUSY THIS WEEK
They just rolled out a new feature called Skills Endorsements that allows your 1st degree connections to “endorse” your skills and expertise with one click. It is an interesting feature as it allows the credibility that can come from others speaking up on your behalf.
Some might say it is a [...]

Print Friendly
Read the full article →

THE BEST CLIENT SALES PITCH IN THE WORLD

September 20, 2012

In firms everywhere, there are Tums being consumed in mass quantities because attorneys, business development personnel and marketers are nervously preparing for client sales pitches. There are thousands, and sometimes millions, of dollars at stake.
We hope we’ll be successful…

If only we say just the right thing
If only we give them the best brochure we have
If [...]

Print Friendly
Read the full article →

VIRAL SHMIRAL…WHO CARES?!

September 17, 2012

Thoughts while driving:
I started thinking about the frequent conversation that revolves around the need to create viral videos, and what I think of that mindset.
Here’s a short podcast. Let me know your thoughts, okay?

Related Posts Plugin for WordPress, Blogger...
Print Friendly
Read the full article →